business Archives | The H&H Group

Profits? Yes! Performance? Check! What about Charity?

May 6, 2019

I was volunteering my time at the Lancaster Chamber, working full time, and trying to maintain some semblance of balance at home. At the Chamber, we were working through a reorganization, a new business model, and buying and moving into a new building. My own business was growing and the dog still needed to be…

Retirement Plans – Benefits that Matter

Jan 31, 2019

I am frequently asked about our employee benefit package when conducting job interviews—especially about options for retirement planning. Many of our candidates are curious about this specific benefit because it is not available to them through their current employer. In this age of competitive hiring, it is important that we, as small businesses, ensure that…

What Happens When Business Slows Down?

Jan 16, 2019

Regardless of what industry you are in, there is always the possibility that your business will be affected by an economic downturn. While the state of the economy affects different businesses in different ways, there are some things we can all do to make sure our marketing efforts are sustainable so we can continue driving…

How Accessible is Your Business?

Dec 19, 2018

The Americans with Disabilities Act President George H.W. Bush signed the Americans with Disabilities Act (ADA) into law on July 26, 1990. The ADA is civil rights legislation designed to ensure that people with disabilities have the same access to opportunities as those without a disability. That includes opportunities for employment, the ability to purchase…

Finding the Best Printing Company

Nov 13, 2018

Locating the best printing company for your business can be tricky. But it is a process worth putting some thought into. There are many factors to consider when shopping for a new printer. Taking the time to find the right fit will reap lasting benefits for you and your business. Here are a few things…

Get to the Root of Any Problem With This Simple Technique

Sep 26, 2018

Business, like life, is prone to problems. Sometimes things break, quality standards aren’t met, or promises don’t get delivered on. When these things happen, we know what to do: address the problems and find ways to prevent them from happening again. But how? There is a simple, but powerful, technique developed by the founder of…

A Creative Way to Add Value to the Lives of Employees

Aug 27, 2018

Our company purpose statement is “Significance – We will improve lives, businesses & our community,” and we take our purpose to heart. Our employees play a key role in the success of our company and the satisfaction of our customers, and we are always looking for creative ways to add value to their lives. Beyond…

4 Steps for Dealing with Negative Customer Feedback

Aug 15, 2018

No matter how amazing your company is, how well you treat your customers or how great your products are, at some point you are going to experience negative feedback from a customer. It is an inevitable fact of life and business that no matter how awesome you are you can’t please all of the people…

What is Business Development Anyway?

Mar 29, 2018

Hint: It’s not just sales. Sales help grow your business, obviously, but sales are just a piece of the overall concept of business development. According to Forbes, “Business development is the creation of long-term value for an organization from customers, markets, and relationships.” Let’s break that down a bit. Creation. This is the action of making…

Marketing with Social: Obstacles and Opportunities for 2017

Dec 27, 2017

A recent State of Social Media survey suggests that integrated marketers seem comfortable marketing with social media. The study of 1250 small-business B2B and B2C marketers, conducted by platform provider, Buffer, includes the top reasons businesses use social media, and discusses some channel-specific obstacles and opportunities they’ve encountered, which SMBs like yours might find insightful,…

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